Digit Agency

Privacy policy


Digit.Agency Ltd respects your privacy. We are committed to protecting your personal data through best practice security and data control processes.

This privacy policy notice is designed to inform you how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

What information do we collect?

When you complete a form on our site, we collect the data you have entered, plus your IP address and the time you submitted the form. This data is held in a site database and an email notification is sent to us to let us know you have submitted that form.

When do we collect information?

We collect information from you when you submit a form on our site, contact us or enter information on our site in any other way.

How do we use the information we collect?

We may use the information we collect from you in the following ways:

  • To personalise your experience on the site
  • To enable us to provide better support to our customers and stakeholders
  • To improve our website

Digit only collects the minimum data that we require to carry out our services.

How do we protect the information we collect?

The data we collect is protected in the following ways:

  • We implement and maintain strict security protocols around our website and our company networks
  • The software underpinning our website is always maintained to the latest supported version
  • We use very regular malware scanning and other security testing on our website, servers and networks
  • We implement and regularly review the security of our website against common and emergent hacking threats, such as cross scripting, database enumeration etc
  • We adhere to the terms of the Data Protection Act 1998 and other applicable legislation
  • We are registered with the Information Commissioner’s Office (ref ZA474273), and are committed to report any breaches of security to the data controller, the Information Commissioner’s Office (ICO) and other authorities if required by law, and, in co-operation with the data controller, to data subjects

Your data and third parties

Digit will never disclose any personal information we collect about you to a third party without your consent, except where explicitly requested by you or required by law.

Your rights to withdraw your data

If you have submitted personal information through this website and wish us to cease using it for the purposes described above, please get in touch with our data controller (see below).

Please note that you have the right to:

  • Request access to your personal data (commonly known as a “data subject access request”)
  • Request correction of the personal data that we hold about you
  • Request erasure of your personal data
  • Request us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below)
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party). You also have the right to object where we are processing your personal data for direct marketing purposes
  • Request restriction of processing of your personal data
  • Request the transfer of your personal data to you or to a third party
  • Withdraw consent at any time where we are relying on consent to process your personal data

Our Data Controller

Digit has appointed Kaye Shane, HR Manager as the person with responsibility for data protection compliance within the organisation. She can be contacted at hr@digit.agency. Questions about this policy, or requests for further information, or enquiries regarding GDPR and subject access requests, should be directed to them.

Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information.  Our appointed data processors include:

(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.