Our customer promise
Work with Digit and we become a team, together. These are the
promises we bring to the table, and what we expect in return:
1. Your ROI is our business.
To ensure our work creates value we make sure we are clear about the commercial and operational impact of what we do. Our job is to make your budget work its hardest.
2. Creativity. Ideas. Answers to your challenges.
That’s what we focus on, 100%, and that’s what we deliver.
3. The work is yours.
We don’t sell products and we don’t retain IP on projects you pay us for. The work we do for you, belongs to you.
4. We know what we do well.
We’re crystal clear about our core competencies, what we do well and what we don’t deliver.
5. Our team is our value.
Strong relationships produce great work. It’s important that you deal with a stable team so that we grow together. We work hard to retain, develop and grow Team Digit.
6. We will find the added value in your project.
As a pro-active partner we will speak our minds and challenge assumptions to ensure your project is as good as it can be.
7. Common sense comes as standard.
When we think it, we’ll say it. Sometimes an answer looks good on the surface but deep down we know it’s not right. That’s when you need your agency to speak up.
8. We plan to get it right first time, every time.
Occasionally it might not work out this way, that’s when you need an agency that won’t give up
9. Reliable, dependable and process-driven.
These things are sometimes undervalued, but not by us. Financially and operationally, we are stable, established and rooted in what we do.
10. On time, in full
Our focus on execution and delivery means that nothing’s more important than being on time and on the money. We deliver on our promises.